Right of complaints

We accept only complaints that are resolved immediately after receipt. 

How to do:

1. Send us an e-mail to:

2. Include: invoice number and complaint description

3. Attach photographic documentation

We reserves the right to compensate via credit code.

PLINT teapot, tea-mug, and stoneware series are handmade, as to why, small variations in size, glaze and finish will occur and are not a right for complaints. 

PLINT watering cans are handmade, as to why, variations in weldings, colour and surface may vary. These are not right for complaints.